kwame christian, esq., ma
your playbook for navigating difficult conversations
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how can you navigate difficult conversations and negotiate your way through hard topics? why does empathy matter and how can we shift to compassionate curiosity when talking with others who don't share our viewpoint? and, how do we slow things down during a heated conversation? there may not be a topic as important as this one right now. so let’s listen in and get curious with kwame christian.
kwame christian, is the director of the American Negotiation Institute and a respected voice in the field of negotiation and conflict resolution. his podcast, negotiate anything, is one of the most popular management podcasts out there. kwame is also the author of finding confidence in conflict, an incredible tool that allows you to grow confidence as you navigate the stormy waters of difficult conversations.
difficult conversations are evergreen and current stressors can elevate discussions super quickly. it's critical to have a useful tools that can help you navigate any difficult conversation so that you feel heard AND so does the individual with who you are conversing. kwame brings a practical framework to the table so that your next conversation AT the table can be one that is more productive and respectful. i can’t wait to share this one with you! post-election, pre-holiday… you’re going to need it :)
our curious journey:
2:45 - the definition of negotiation in conversation.
5:21 - what creates the barrier to individuals having difficult conversations.
8:00 - fear in conversations: Being exposed and unraveling imposter syndrome.
9:50 - when likeability matters in conversation.
12:40 - how do we navigate the polarized climate of today.
18:38 - preparing for difficult conversations over the holidays.
23:16 - the importance of boundaries when entering negotiations.
27:54 - what makes empathy so important.
32:02 - the framework of compassionate curiosity.
39:02 - framing the conversation before it happens.
43:30 - human declaration quiz.
46:16 - closing curiosities.
for more from kwame:
Website: www.americannegotiationinstitute.com
Instagram: www.instagram.com/kwamenegotiates